Shipping and Handling
Welcome to our online store! We are committed to providing you with the best possible shopping experience. Below, you'll find our detailed handling and shipping policy, designed to ensure your orders are processed and delivered efficiently.
Handling Time
- All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Shipping
- We offer standard shipping with an estimated delivery time of 10-15 business days. Please note that delivery times may vary depending on your location and unforeseen circumstances such as weather conditions or customs delays.
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer free standard shipping on orders over $50.
- We partner with reliable carriers such as USPS, UPS, FedEx, and DHL to ensure your package arrives on time and in good condition.
Order Tracking
- Once your order has shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the status of your shipment on the carrier’s website.
International Shipping
- We currently offer international shipping to select countries.
- Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.
Delays and Issues
- While we strive to meet the delivery time estimates, there may be occasions where delays occur due to high order volumes, postal service problems, or other unforeseen circumstances.
- If your order is significantly delayed, please contact us with your order number at the customer service section of website.
- If your package is lost or arrives damaged, please contact us immediately We will work with the carrier to resolve the issue and, if necessary, arrange a replacement or refund.